Use Assessments To Build Team Trust

In his book “The Five Dysfunctions of a Team,” Patrick Lencioni suggests trust is the basic foundation for a high performing team.  Teams cannot engage in healthy conflict, commit to each other, hold each other accountable, or achieve sustainable results with an absence of trust. So how does a team build trust?  According to Lencioni, … Read more

The Importance Of The Onboarding Process

Recruiting does not end when a new employee starts. It is important to cement retention during the first 90 days of employment. Hiring managers must make sure the employee’s desk is prepared for their first day.  Do they have a computer? Are their phones ready? Is their work area ready?  Is there a plan for … Read more

Consider How Much To Invest In Employees

President: “We need to invest more in developing our employees.” Controller: “We can’t invest in them, what if they leave?” President: “What if we don’t invest in them and they stay?” The largest expense line item on most company’s income statement is their payroll. Studies and corporate bottom lines show that companies reap many benefits … Read more

The #1 Reason Employees Quit Their Job

We all know that the current job market is very tight for hiring new team members. What you may not be considering is that it is also a good time for your current employees to jump ship. In these times, it is critical that you retain your good employees. What is the #1 reason employees … Read more

Reinforce Core Values At Least Quarterly

Most organizations have core values or some set of guiding principles that determine the ways in which business is conducted.  Some organizations take them seriously, but others distribute core values within the organization with much pomp and circumstance and pay little attention to them thereafter. One of the best ways to ensure core values are … Read more

Be Creative When Assigning Titles To Direct Reports

More and more organizations are getting creative with the titles they assign to their associates.  Titles like Sanitation Engineer (Janitor), Sandwich Artist (sub maker), VP, Hiring Really Great Talent (VP, HR), Corporate Magician (Admin Assistant), Transportation Captain (Driver), Director of First Impressions (Receptionist) are imaginative and conjure up fun images of the company and incumbents. … Read more

Make Reference Checks A Part Of The Selection Process.

It’s hard to determine who has less respect for reference checks: hiring managers or candidates.  Today, hiring managers rarely conduct effective reference checks and, as a result, candidates have little motivation to maintain those past relationships. Brad Smart, the author of the popular book “Topgrading: The Proven Hiring and Promoting Method That Turbocharges Company Performance”, describes an … Read more