The Metiss Group Blog

More and more leaders are realizing their competitive edge lies with their talent.  And with their talent, they realize the greatest opportunity for growth is to develop their critical thinking skills. Leaders should create a safe environment for people to make mistakes and to admit thinking errors.  If this isn’t

What is more important? Making 20 sales calls or closing $500,000 in new sales? Conducting weekly cycle inventories or .5% inventory shrink? Publishing regular newsletters or 97% customer retention? Creating weekly collections reports or receivables less than 30 days? Attending safety classes or zero days lost to workplace injury All

Whether a leader defines jobs using a traditional job description or an Accountability Matrix, they’ll want to get input from people who interact with the individual in the job when outlining the key requirements. The leader and/or HR are generally responsible for defining the requirements for a job.  Soliciting input

A General Manager had an Assistant Manager working for him for six years.  The GM groomed the protégée well, and the assistant was prepared for a more challenging role.  Unfortunately, the GM was not ready to move on and there was nowhere for the superstar to move up within the organization. Instead of enjoying

Jack Welch said it was the most important meeting on his calendar.  Steve Jobs did it by walking side by side around the Apple campus.  Coaching legend Bill Campbell started and ended it with a hug.  The Metiss Group calls it the most important leadership practice any leader can apply.