Customize Feedback To A Direct Report’s Personality Style

One of the mistakes leaders make in giving feedback is delivering feedback in the same fashion for every direct report.  Just as a parent knows the proper way to connect with each of their children, a leader can improve their feedback by tailoring the message to the direct report’s personality style.

Quiet introverted direct reports don’t like to be recognized in front of the whole team – they prefer a private and sincere attaboy. The extrovert, however, would love public recognition and a big deal made out of a similar accomplishment.

If leaders know their direct reports and how they prefer recognition and customize their feedback, their direct reports will feel more empowered and successful (and more likely to repeat the recognized behavior).

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