One-on-one meetings are all about the relationship between the leader and direct report and designed to empower success both in a direct and indirect manner. Directly, the leader and direct report both have an opportunity to discuss progress against goals and success factors. Indirectly, one-on-ones establish trust so when issues arise, obstacles are identified, or if additional resources are needed, the venue exists for the direct report to communicate in a safe environment.
Given the uncertain state of the world at this point, one-on-ones are more critical than ever. Staff morale can be swayed by economic and organizational decisions out of their control. During the one-on-ones, it’s critical to gauge the mental state of the employee and keep them focused on moving the company forward.
Some great questions to uncover issues during this time might be:
- How is your family being impacted by this?
- What fun activities are you doing with your kids to keep them entertained?
- What are some fun personal goals you can set during this time?
- What TV shows have you binged?
Over time, leaders showing they are human by discussing normal life activities will allow the direct report to open up about real issues that could impact success.
Creating trust through one-on-ones empowers the direct report to succeed by creating open communications.