Use Assessments To Build Team Trust

In his book “The Five Dysfunctions of a Team,” Patrick Lencioni suggests trust is the basic foundation for a high performing team.  Teams cannot engage in healthy conflict, commit to each other, hold each other accountable, or achieve sustainable results with an absence of trust.

So how does a team build trust?  According to Lencioni, “Some of the most effective and lasting tools for building trust on a team are profiles of team members’ behavioral preferences and personality styles.  These help break down barriers by allowing people to better understand and empathize with one another.”

The psychometric instrument the team uses is not as important as going through the exercise.  Whether you use Myers-Briggs, PI, DISC, or another assessment tool, the value to the team is in having each team member share their results, discuss their strengths and weaknesses, and learn to leverage each team member’s strengths. The shared vulnerability exhibited in the exercise creates a team bond and an inherent level of trust.

Empowered teams take an assessment then share and discuss each other’s results to experience high performing success.

Growing Your Leadership With Your Business.

Join host John Bly, CPA, CVA, CMAA, of Aprio and Cyndi Gave of The Metiss Group for this informative Podcast.  Learn Cyndi’s advice for putting together processes and systems such as behavior-based assessments and performance checks to support a strong culture and healthy organization.

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